Sustainable with GoGreen

Our path to zero emissions in Germany

At Deutsche Post & DHL, we are making a consistent effort to achieve sustainablity. Since 2011, we have been transporting all national parcels and packages for our DHL private customers in a CO₂-compensated manner offsetting transport-generated carbon emissions through investment in climate protection projects, thus helping to protect the environment. Since July 2022, GoGreen is also automatically included with international private customers shipments. With the new GoGreen Plus service, we are now taking sustainable shipping to the next level by actively avoiding emissions.
The new GoGreen Plus service can be booked to send and receive domestic shipments in Germany, and to send small packages and parcels internationally to other countries. This enables customers to actively protect the environment by helping to reduce emissions of CO₂. For our part, we invest in additional carbon reduction measures in our logistics network in Germany as well as in using biojet fuel for international air freight transports. This means we actively avoid emissions of greenhouse gas.

Our mission is to reduce all logistics-related emissions to zero by 2050. To this end, we have launched a new Germany-wide sustainability offensive.

Our customers support us in this by handing over their shipments to us. You too can join in!

GoGreen

Your small packages and parcels are shipped sustainably with DHL.

Your DHL small packages and DHL parcels are shipped sustainably - with no additional charge. The carbon emissions generated by your shipment are offset through investment in climate protection projects.
The emissions caused by shipping are offset by investing in climate protection projects worldwide.
Our offer of unscheduled pick-up by the delivery agent helps private customers to avoid unnecessary journeys.
Now available: For selected routes and shipments, you can choose the rail transport sustainable service and save on average more than 30% emissions compared to conventional truck transport.

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GoGreen Plus

Booking GoGreen Plus means your shipments are sustainable. We actively avoid transport-generated greenhouse gas emissions and invest in additional emission reduction measures in the DHL Group logistics network - by purchasing sustainable fuels and electric delivery vehicles, for example. Use your DHL customer account to book GoGreen Plus for sustainable receipt of parcels. Sustainable shipment of international parcels and small packages can be booked for selected routes via the DHL Online Franking portal.
We also offer a wide range of other options at no additional charge.

We also offer you other numerous free options to make receiving your parcels even greener. With our recipient services such as drop-off location, delivery day or parcel redirection, you help us to avoid unsuccessful delivery attempts. This is convenient for you, avoids multiple journeys and is sustainable.

Send your parcels directly to Packstations or postal outlets to make sure your shipments get to you without detours.
Do you want to do more? Then sign up for digital delivery notification - by doing this you actively reduce paper consumption for our notification cards.
If the delivery of your shipments is sustainable, we show you this in the live tracking view with a corresponding note and a green vehicle.

You can also see in your sustainability overview how "green" you already receive your parcels with DHL.

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Packstation - the green address for parcels

Sustainable, free of charge and also near you: More than 14,500 Packstations and Poststations allow us to save CO₂ compared to direct doorstep delivery, as we can deliver many parcels to one address with one stop and collect new parcels and returns at the same time.

We are planning to install around 800 Packstations at railway stations alone. The Packstation is particularly sustainable because it avoids extra journeys and shipments are delivered and collected in bundles by DHL delivery staff.
We are constantly setting up new Packstations at convenient locations - so you have shorter routes and can combine parcel collection with other errands.
Our Packstations are evolving and require less and less electricity; many of the latest Packstations even have solar panels.

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Sustainable packaging

We also focus on sustainablility when it comes to packaging

With the colourful special editions and Pluspäckchen, since 1.1.2022, yellow DHL standard Packsets are now also produced in a sustainable way. We determine the CO₂ emissions from the entire production chain and offset these through the GoGreen scheme with investments in selected worldwide climate protection projects.
Browse here and find more information.
Important tips for safe and correct packaging can be found here:

For further information

More information for business customers

Sustainable shipping

Have your company make a sustainable contribution with GoGreen.

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Sustainable receiving for your customers

Save CO₂ with DHL's receiving services.

For further information >

FAQ

Questions and answers

How do I book the "GoGreen" service?

The GoGreen service is already included for private customers when shipping in Germany. This means that every parcel or small pckage sent with DHL by private customers is automatically shipped in a CO₂-compensated manner. The emissions generated during shipping are offset by certified climate projects. DHL has been offering this service to its private customers since 2011. For shipping outside Germany, you can add GoGreen for a small amount.

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How can I, as a customer, actively contribute to sustainability when receiving parcels?

DHL preferred delivery offers a number of sustainable options while selecting the form of delivery. With receiving services such as drop-off location, Packstation, neighbour and also notification by e-mail, you can save resources and thus make a contribution.