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The login in the Post & DHL Business Customer Portal looks different. What has changed?
With the new login, we are introducing optimizations in portal authentication for you that reflect the latest state of the art.
You will now find the familiar input fields for your username and password for logging into the Post & DHL Business Customer Portal after clicking on the "Log in" button at the top right of the portal home page.
Nothing changes for your work with the portal. You can of course continue to use your previous username and password.
I have forgotten my password or user name. What can I do?
Click the "Forgot password or username?" link below the fields to enter your username and password. If you have forgotten your password, please enter your username in the second step in the field provided and then click the "Send" button. You will then receive an e-mail with a link to assign a new password to the e-mail address stored for you in the portal.
If you have forgotten your username, click the "Forgot username?" link in the second step. On the following page, please enter your customer number (EKP) and the e-mail address with which you are registered in the portal. You will then receive an e-mail informing you of your username.
I am a DHL business customer but do not yet have any login data for the Post & DHL Business Customer Portal. Where can I register?
To apply for access to the Post & DHL Business Customer Portal, please contact our sales department through the channels you are familiar with.
For service requests, please contact DHL Customer Service.
What are the advantages of the Post & DHL Business Customer Portal?
The Post & DHL Business Customer Portal allows you to easily and conveniently use your personal services related to your shipments with Post & DHL. Via a central online access, you can prepare your shipments, view your customer data and invoices, report your key shipping figures and find out about news.
Your benefits at a glance:
- Central access to your Post & DHL services for convenient shipment preparation, pickup, returns and tracking.
- View your customer data and invoices
- Set up multiple individual user profiles
- Exclusive monthly quality and performance report
- Online ordering of shipping materials
- Information on shipping news and provision of practical services, such as the online follow-up request
- Availability on the Internet around the clock