Starting from January 1st, 2025: Affordable, flexible shipping with DHL Kleinpaket

For small-sized goods, DHL Kleinpaket is the perfect convenient solution - especially if your goods have to reach customers reliably and cost-effectively. Benefit from numerous advantages and opportunities to optimize your e-commerce when shipping with Germany's largest logistics company.

DHL Kleinpaket will replace Warenpost starting from January 1st, 2025. You can continue using Warenpost until December 31st, 2024.

Your benefits

  • Affordable shipping option for small-sized goods up to 8 cm in height.
  • Generally, shipment tracking for greater transparency
  • Liability included up to EUR 20 value of goods for each item
  • Includes shipment notification, drop-off location and neighbor services
  • GoGreen / GoGreen Plus services and retail outlet routing for lower return costs also available

If you want to send small-sized goods affordably even before the introduction of DHL Kleinpaket, continue using Warenpost until the end of the year!

Become a DHL business customer conveniently online and book Warenpost now. Already a DHL business customer? Log in to the Post & DHL Business Customer Portal and add Warenpost to your bookings.

The Warenpost you have booked will be automatically replaced by DHL Kleinpaket on January 1st, 2025.

Become a DHL Business Customer now
Book in the Post & DHL Business Customer Portal
  DHL Kleinpaket Warenpost
Dimensions Max. 35,3 x 25 x 8 cm Max. 35,3 x 25 x 5 cm
Weight Up to 1,000 g Up to 1,000 g
Delivery Delivery usually two working days after posting Delivery usually within the next to the following working day
Shipment tracking
Delivery options Shipment notification, designated place for delivery, preferred neighbor Shipment notification, designated place for delivery, preferred neighbor
Liability Including liability up to 20 €  
Parcel recall Parcel recall can be added from 01.03.2025  
Dangerous goods Shipping of dangerous goods from the first shipment Shipping of dangerous goods is only possible from a high quantity

Dimensions & weight

Your questions, our answers - Web session on the product transition!

Learn everything about shipping small goods and the transition from Warenpost National to DHL Kleinpaket.

Register now

Transit time

Shipments reach recipients typically two working days after posting (Monday - Saturday).

Pickup

From 6,000 shipments p.a. upwards, collection is included. DHL Kleinpaket items are separate from other items and separated by < 3cm and = 3 cm height.

Delivery

Delivery is always documented by the deliverer, including delivery of notified items to a retail outlet or to a Packstation.

Delivery options

Delivery options such as shipment notification, drop-off location and neighbor services can also be added.

Integration into the Post & DHL Business Customer Portal

Enjoy convenient online administration of all your shipments at any time. With just one log-in, you can:

  • Use services for shipment preparation, return and tracking
  • View reports about your shipments
  • Manage your invoices and order dispatch materials online

   

Flexible DHL Kleinpaket dispatch - tailored to your requirements and your customers' wishes

   

You can send small goods up to 1 kg with the DHL Kleinpaket.

Is this answer helpful?
Yes
No

Thank you for your feedback.

Yes, you can send items abroad with Warenpost International. Further information is available here.

Is this answer helpful?
Yes
No

Thank you for your feedback.

Questions about use and the contract

Yes, Warenpost can be used until December 31, 2024.

Is this answer helpful?
Yes
No

Thank you for your feedback.

Yes, the conditions for Warenpost apply until December 31, 2024. From the beginning of 2025, the contract will automatically be switched to DHL Kleinpaket. We will inform you about the date; from then on, these new conditions shall apply.

Is this answer helpful?
Yes
No

Thank you for your feedback.

Please contact your responsible contact person in sales or customer service.

Is this answer helpful?
Yes
No

Thank you for your feedback.

In the second half of 2024, we will send you the contract changes via our annual business customer communication.

Is this answer helpful?
Yes
No

Thank you for your feedback.

You have the option to terminate the contract at any time in accordance with the termination clause.

Is this answer helpful?
Yes
No

Thank you for your feedback.

Questions regarding custom programming

Yes, customers with their own programming or self-generated labels receive the adapted specifications and requirements documents from their CIS consultants and online via the Group API Developer Portal at developer.dhl.com.

Is this answer helpful?
Yes
No

Thank you for your feedback.

In the ordering and billing systems at DHL and in yours, only the product name will be changed. Everything else (product number, billing numbers, number ranges) will remain the same. From the beginning of 2025, only the new name "DHL Kleinpaket" will be transmitted to you via all interfaces.

Is this answer helpful?
Yes
No

Thank you for your feedback.

That is not possible. Only a  change of name will take place in the IT systems. All other changes have no relevance for the interfaces to you and in our internal IT systems.

Is this answer helpful?
Yes
No

Thank you for your feedback.

Regardless of the ordering and billing process, you may have to make adjustments, e.g. if you switch to the expanded dimensions in sorting. Since this varies greatly from customer to customer, you will receive information in good time so that you can prepare for these changes.

Is this answer helpful?
Yes
No

Thank you for your feedback.

Questions about the outlook from January 01, 2025

The shipments will continue to be accepted and produced regularly until April 1, 2025.

After April 1, 2025, it can no longer be guaranteed that all product features - especially the scan - will be carried out at the recipient's front door with the usual very high quality.

Is this answer helpful?
Yes
No

Thank you for your feedback.

With the exception of the newly introduced liability, there are currently no further concrete plans.

Is this answer helpful?
Yes
No

Thank you for your feedback.

Germany-wide shipment of goods incl. liability, shipment tracking and additional services.

Learn more