Protect your customers' privacy and deactivate delivery to neighbors in the case of sensitive shipment content such as adult entertainment or hygiene articles.

Your benefits with the "No neighbor delivery" service

  • Discreet delivery of sensitive items
  • Attractive pricing

Are you interested in the "No neighbor delivery" service?

I am already a business customer of DHL Paket and would like to use the "No neighbor delivery" service.

To the Post & DHL Business Customer Portal

I am not yet a business customer of DHL Paket but am interested in the "No neighbor delivery" service.

Become a customer

The service is already included in your contract and can be ordered directly via DHL's dispatch logistics system ("Send" function in the Post & DHL Business Customer Portal). You can also use the service if you program your own dispatch logistics systems in-house.

  • If your customer is not home on the day of delivery, no attempt is made to deliver the item to a neighbor.
  • The shipment is held at a post office or Packstation for pickup. Your customer receives a notification card or digital notification of this status.

EUR 0.99 plus VAT in addition to the parcel price.

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