- In your online shop: Customers want more control over when and how they receive their parcels. Give your customers the option of choosing a Delivery Day during the checkout process.
- After the order is placed: Allow customers to choose a Delivery Day after they have placed their order. DHL parcel notification will send customers an e-mail with information on the expected delivery day of their parcel. If the announced delivery day doesn't fit your customers' schedule, they can postpone delivery for up to six business days.
- Default preference settings for customers: If your customers register with DHL or have already registered, they can set their delivery preferences in their customer account and specify, for example, one or more weekdays for delivery of their parcels. For every order in your online shop, the preferences will be taken into account automatically.
When it comes to special occasions like birthdays or anniversaries, it's particularly important that parcels reach their recipients on the right day. With Delivery Day from DHL Business Customer Service, you specify the day on which delivery takes place.