Simple and transparent - everything you need to know about our surcharges for business customers can be found here
The costs entailed in the provision of our services is increasingly determined by external factors over which we have almost no control. In addition, extraordinary investments are also required to accommodate the high parcel volumes we experience during the Christmas season in particular, and these costs must be allocated on the basis of their causes. To improve transparency, we list these costs separately as surcharges on the base price. Key information on this topic can be found here on this page.