SURCHARGES

In order to constantly maintain our high service levels, surcharges apply for certain services.

EXPORT

  • Dangerous goods declared according to current IATA-DGR for passenger aircraft and exemptions according to ADR 1.1.3.4 (LQ & EQ)
  • Dangerous goods for road transport according to ADR 1.1.3.4 and 1.1.3.9
  • Dry Ice (UN1845)
  • Lithium Batteries according to section II IATA-DGR packing instructions 966-967 and 969-970
  • Excepted Quantities (UN numbers matched with E1 to E5 codes according to IATA-DGR)

Note: Biological substances category B (UN3373) and genetically modified organisms (UN3245) can only be shipped with DHL Medical Express. Details are available on the product page DHL Medical Express.

A temporary surcharge, which allows us to cover operating cost increases due to an emergency situation out of DHL's control. Change in market dynamics and air capacity availability is reflected through regular price adjustments.

DHL Express strives to provide an extensive delivery and pickup network. We will continue to make transport to worldwide remote areas possible.

Whether a Remote Area Surcharge will be charged for your delivery or pickup address, can be checked via the following link. This surcharge applies to our Time Definite products (worldwide and in the EU) as well as to DHL EXPRESS ENVELOPE, DHL ECONOMY SELECT and DHL EXPRESS DOMESTIC.


For additional information, please contact our Customer Service.

For shipments to countries or territories affected by continuous war, riots or danger through terrorism.

This currently applies to the following countries: Afghanistan, Burkina Faso, Haiti, Iraq, Israel, Lebanon, Libya, Mali, Somalia, Sudan, Syria, Ukraine, Venezuela and Yemen.

When shipping to or importing from a destination country that is subject to certain trade restrictions imposed by the UN Security Council or national laws such as the European Union's EEAS or the US Office of Foreign Assets Control (OFAC), a surcharge will apply. 

This currently applies to Iraq, Iran, Yemen, the Democratic Republic of the Congo, Libya, North Korea, Somalia, Syria and the Central African Republic.

Countries subject to national laws: Afghanistan, Belarus, Lebanon, Myanmar, Russia, Zimbabwe

To ensure operational continuity during a period of high demand, a Demand Surcharge will be activated. The Demand Surcharge will be levied on DHL Express Worldwide (TDI) as well as on Economy Select (DDI) shipments.

WHY IS THIS SURCHARGE BEING IMPLEMENTED?

DHL Express transports your shipments around the world using dedicated DHL aircraft, supported by significant amounts of commercial airline capacity. This unique model provides the coverage and service levels that you have come to expect, connecting all 220+ countries and territories worldwide.

During periods of high demand, the shipment volume materially exceeds DHL's base level of network capacity. In addition to that, recent years have seen global trade becoming increasingly unpredictable, volatile and challenging.  Introducing the Demand Surcharge allows us to allocate additional resource and capacity where needed to accommodate these global dynamics which enables us to continue delivering the best possible service to you and your customers during such periods.

WHAT IS THE MECHANISM OF THIS SURCHARGE?

The Demand Surcharge will apply per shipment in EUR per kg according to the origin and destination. Fuel surcharge will be applied.

The current validity period is September 15, 2024 to January 31, 2025.

Pricing Matrix (Prices per kg in EUR)

 

Destination CN/HK

Destination Asia

Destination Oceania

Destination EU

Destination AM

Destination MENA

Destination Rest of World
 
Origin CN/HK EUR 0.30 EUR 0.30 EUR 0.30 EUR 1.80 EUR 2.30 EUR 1.50 EUR 0.80
Origin South Asia EUR 0.30 EUR 0.30 EUR 0.30 EUR 1.10 EUR 1.70 EUR 0.50 EUR 0.50
Origin Asia EUR 0.30 EUR 0.30 EUR 0.30 EUR 1.10 EUR 1.40 EUR 0.80 EUR 0.80
Origin EU EUR 0.00 EUR 0.00 EUR 0.30 EUR 0.30 EUR 0.50 EUR 0.00 EUR 0.50
Origin AM EUR 0.00 EUR 0.00 EUR 0.30 EUR 0.00 EUR 0.30 EUR 0.00 EUR 0.50
Origin MENA EUR 0.00 EUR 0.00 EUR 0.30 EUR 0.80 EUR 1.10 EUR 0.30 EUR 0.50
Origin Rest of World EUR 0.50 EUR 0.50 EUR 0.50 EUR 0.50 EUR 0.50 EUR 0.50 EUR 0.50

A fixed surcharge is applied to every piece, including a pallet, with a single dimension in excess of 120 cm.

A fixed surcharge is applied to every piece, including a pallet, that exceeds a scale or volumetric weight of 70 kg.

For each pallet of a shipment that cannot be stacked due to its shape, contents, packaging or shipper's instructions.

Surcharge for paper invoices.

Surcharge for shipments that could only be delivered after correcting the delivery address.

Surcharge for data entry of manual waybills by DHL Express.

IMPORT

Transport of dangerous goods via air and road transport according to restrictions and availability in the consignor's country.

A temporary surcharge, which allows us to cover operating cost increases due to an emergency situation out of DHL's control. Change in market dynamics and air capacity availability is reflected through regular price adjustments.

DHL Express strives to provide an extensive delivery and pickup network. We will continue to make transport to worldwide remote areas possible.

Whether a Remote Area Surcharge will be charged for your delivery or pickup address, can be checked via the following link. This surcharge applies to our Time Definite products (worldwide and in the EU) as well as to DHL EXPRESS ENVELOPE, DHL ECONOMY SELECT and DHL EXPRESS DOMESTIC.

For additional information, please contact our Customer Service.

For dutiable shipments to a country that is subject to trade restrictions by the UN security council.

This currently applies to the countries Afghanistan, Burkina Faso, Haiti, Iraq, Israel, Lebanon, Libya, Mali, Somalia, Sudan, Syria, Ukraine, Venezuela and Yemen.

When shipping to or importing from a destination country that is subject to certain trade restrictions imposed by the UN Security Council or national laws such as the European Union's EEAS or the US Office of Foreign Assets Control (OFAC), a surcharge will apply. 

This currently applies to Iraq, Iran, Yemen, the Democratic Republic of the Congo, Libya, North Korea, Somalia, Syria and the Central African Republic.

Countries subject to national laws: Afghanistan, Belarus, Lebanon, Myanmar, Russia, Zimbabwe

To ensure operational continuity during a period of high demand, a Demand Surcharge will be activated. The Demand Surcharge will be levied on DHL Express Worldwide (TDI) as well as on Economy Select (DDI) shipments.

WHY IS THIS SURCHARGE BEING IMPLEMENTED?

DHL Express transports your shipments around the world using dedicated DHL aircraft, supported by significant amounts of commercial airline capacity. This unique model provides the coverage and service levels that you have come to expect, connecting all 220+ countries and territories worldwide.

During periods of high demand, the shipment volume materially exceeds DHL's base level of network capacity. In addition to that, recent years have seen global trade becoming increasingly unpredictable, volatile and challenging.  Introducing the Demand Surcharge allows us to allocate additional resource and capacity where needed to accommodate these global dynamics which enables us to continue delivering the best possible service to you and your customers during such periods.

WHAT IS THE MECHANISM OF THIS SURCHARGE?

The Demand Surcharge will apply per shipment in EUR per kg according to the origin and destination. Fuel surcharge will be applied.

The current validity period is September 15, 2024 to January 31, 2025.

Pricing Matrix (Prices per kg in EUR)

 

Destination CN/HK

Destination Asia

Destination Oceania

Destination EU

Destination AM

Destination MENA

Destination Rest of World
 
Origin CN/HK EUR 0.30 EUR 0.30 EUR 0.30 EUR 1.80 EUR 2.30 EUR 1.50 EUR 0.80
Origin South Asia EUR 0.30 EUR 0.30 EUR 0.30 EUR 1.10 EUR 1.70 EUR 0.50 EUR 0.50
Origin Asia EUR 0.30 EUR 0.30 EUR 0.30 EUR 1.10 EUR 1.40 EUR 0.80 EUR 0.80
Origin EU EUR 0.00 EUR 0.00 EUR 0.30 EUR 0.30 EUR 0.50 EUR 0.00 EUR 0.50
Origin AM EUR 0.00 EUR 0.00 EUR 0.30 EUR 0.00 EUR 0.30 EUR 0.00 EUR 0.50
Origin MENA EUR 0.00 EUR 0.00 EUR 0.30 EUR 0.80 EUR 1.10 EUR 0.30 EUR 0.50
Origin Rest of World EUR 0.50 EUR 0.50 EUR 0.50 EUR 0.50 EUR 0.50 EUR 0.50 EUR 0.50

A fixed surcharge is applied to every piece, including a pallet, with a single dimension in excess of 120 cm.

A fixed surcharge is applied to every piece, including a pallet, that exceeds a scale or volumetric weight of 70 kg.

For every pallet of a shipment that cannot be stacked due to its shape, contents, packaging or shipper's instructions.

Surcharge for paper invoices.

Surcharge for shipments that could only be delivered after correcting the delivery address.

Surcharge for data entry of manual waybills by DHL Express.

DOMESTIC

A fixed surcharge is applied to every piece, including a pallet, with a single dimension in excess of 120 cm.

A fixed surcharge is applied to every piece, including a pallet, that exceeds a scale or volumetric weight of 70 kg.

For every pallet of a shipment that cannot be stacked due to its shape, contents, packaging or shipper's instructions.

DHL Express strives to provide an extensive delivery and pickup network. We will continue to make transport to worldwide remote areas possible.

Whether a Remote Area Surcharge will be charged for your delivery or pickup address, can be checked via the following link. This surcharge applies to our Time Definite products (worldwide and in the EU) as well as to DHL EXPRESS ENVELOPE, DHL ECONOMY SELECT and DHL EXPRESS DOMESTIC.

DHL Express charges a toll surcharge per kg on national shipments for the transport and use of highways and federal roads with heavy commercial vehicles.

Surcharge for paper invoices.

Surcharge for shipments that could only be delivered after correcting the delivery address.

Surcharge for data entry of manual waybills by DHL Express.