• You receive an overview of all parcels with expected delivery time
• Conveniently change your parcel delivery if the delivery date is not convenient
• Shipment tracking offers you a practical barcode scanner so that shipment numbers can be added easily from parcel labels
• Letter notification: free notification of letters to be delivered soon, with photo of the envelope
• Save and manage up to 10 shipments (up to 100 for registered customers*)
• Be informed immediately by push as soon as your parcel is ready for collection at the postal outlet or Packstation
• Use the function to conveniently forward the shipment status
• All details of your Packstation shipment at a glance (incl. pickup code)*
• Receive the delivery notification digitally even when the parcel is delivered to a pickup location (e.g. neighbour or postal outlet) and use it to pick up the parcel directly at the postal outlet or Packstation*
• DHL Live Tracking - now available for selected shipments: Track shipments in real time on a map, including countdown and delivery time window
• Receive a package notification by e-mail and/or push message on the morning of delivery, indicating the 90-minute delivery time window, and for many shipments, an additional notification approximately 15 minutes before delivery*

• Buy postage for parcels and packages, as well as for express delivery within Germany, the EU and the world conveniently via the Post & DHL app
• Add recipient and sender addresses conveniently via your local address book or your online address book from DHL Online Franking*
• Save your favourites in your DHL customer account*
• Take advantage of this opportunity to combine your shipping stamps in steps of 10 as required via saver sets and save up to 20% of the shipping costs
• Pay securely and conveniently online with PayPal, credit card or direct debit
• Print out your parcel stamp at home or simply as a mobile parcel stamp free of charge using a QR code at a Packstation or at a postal outlet
  
• You can print out your parcel stamp directly yourself or forward it as a PDF or by e-mail
• Just leave your parcels at home and arrange for a scheduled pick-up
• Conveniently use the cancellation function for purchased shopping baskets
• Your shopping baskets from DHL online franking are automatically synchronised with your DHL customer account and displayed for 30 days* 
  
• Collect bonus points for the purchase of parcel stamps via the Post & DHL app*
• Now available: Buy postage for postcards, standard letters, compact letters and large letters within Germany as a mobile stamp (write the code on the envelope or postcard) or Internet stamp (print and stick the stamp on at home) cash-free in the app. Then simply send it off, and you're done.
• Now available: With the help of the Postage Assistant, you can determine the appropriate postage step-by-step and ultimately choose from up to three shipping options 

• Find your DHL location with opening hours and range of services just around the corner. As of now, Packstation utilisation is displayed in traffic light colours.
• Results as a convenient map & detailed list view
• To help you find the location easily, you can plan your route directly via your mobile phone
• GPS-supported search or manual entry possible

As a Packstation customer, you always have all the information about your Packstation shipments with you in the "Packstation" section.

How it works

1. Log in and activate: Log in with your DHL customer account data and activate the Packstation area once to see the pick-up code and location for your shipments.
2. More convenience: Scan the barcode on your DHL customer card and store it securely in the Post & DHL app.
3. Activate push: In the Post & DHL app, activate push messages under More > Settings > Push messages to be informed when a shipment is dropped off for you.

Contact customer service quickly and easily in chat - now with Chatbot Marie.