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How a hold works for corporate customers

  • 1. Register/Login

    Register as a company or log in to your DHL customer account for companies.

  • 2. Commission a hold

    Select the free hold service in your DHL customer account. Specify a working day on which you do not wish to receive parcels at your company.

  • 3. No parcels received on a specified day

    Due to your hold, no parcels will be delivered to your company on the day you specified. The parcel will be delivered to you on the following working day.

The benefits for you

  • Decide for yourself when you want parcels delivered

  • Never miss a parcel again

  • Set a fixed day of the week on which you cannot accept parcels

  • With a hold, you are protecting the environment and avoiding additional journeys

As a company, commission a hold for parcels

Closed on Mondays? No problem! If you are unable to receive parcels on certain days, e.g. due to a day off, you can permanently book a hold for this day here. Your shipments for the selected day will be put on hold and not delivered to you until the following working day. Use this free service and never miss a parcel again.

Whether you are a doctor's surgery, hairdressing salon, craft business, law firm, restaurant or tattoo parlour, set a day for a hold in your DHL customer account now.

Frequently asked questions

Yes, you need a customer account for your company with DHL. You can register free of charge under DHL customer account registration and directly specify a day for a the hold.

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  • If you do not wish to receive parcels on a certain day in future, you can simply save this day permanently in your DHL customer account.
  • All upcoming, home-addressed consignments for this day will be stored for you from the time of your booking and will not be delivered until the following working day.
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  • As soon as you have specified a day for a hold, it will be activated within 24 hours.
  • All future consignments addressed to your company for this day will be held for you from this point onwards and will not be delivered until the following working day
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Do you still have questions about receiving parcels with DHL? Help and contact

Interested?

Additional journeys can be avoided with DHL's "delivery on demand" service. In this way you are contributing to climate-friendly reception. You can find more information on the topic of sustainability here: